Last updated: May 6, 2025
- GENERAL INFORMATION
This document governs the terms and conditions of use of the website www.myescapepr.com (hereinafter, the “Site”), which is owned and operated by SAC REAL ESTATE INC., a corporation organized under the laws of the Commonwealth of Puerto Rico.
Use of the Site implies full and unconditional acceptance by the user (hereinafter, the “User”) of these Terms and Conditions.
- OPERATOR IDENTIFICATION
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- Legal Name: SAC REAL ESTATE INC.
- Trade Name: myescapepr.com
- Business Address: 142 Puerto Rico Street, Isabela PR 00000
- Contact Email: sa@myescapepr.com
- Contact Phone: +1 787-702-8000
- PURPOSE OF THE SITE
The Site’s main objective is to offer the following services:
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- Promotion and rental of short- and long-term vacation and residential properties in Puerto Rico.
- Comprehensive property management services, including maintenance, guest service, booking management, and collections.
- Real estate brokerage services for buying and selling properties.
- Publication of property listings on third-party platforms such as Airbnb, Booking.com, and Expedia, synchronized with the Site’s system.
- Direct booking reception and customer service through the Site.
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- ACCESS AND USE CONDITIONS
Access to the Site is free; however, certain features and services require User registration or authentication.
The User agrees to provide truthful, updated, and complete information when registering or making reservations.
The User agrees not to engage in activities that may compromise the security, functionality, or integrity of the Site.
The Site is intended solely for individuals aged 18 or older.
- BOOKINGS AND STAYS
5.1. Booking Process
Users may book a property directly through the Site or via linked external platforms.
Each property will include a detailed description with photos, rates, house rules, capacity, and availability.
5.2. Confirmation
Bookings are considered confirmed once payment has been processed and a confirmation notice has been sent to the User.
5.3. Rates and Payments
Prices are listed in U.S. dollars (USD) and include applicable taxes, unless otherwise stated.
Payments must be made in advance via credit/debit card or secure online payment platforms.
A security deposit may be required and will be refunded according to the specific conditions of each property.
5.4. Cancellations and Refunds
Each property may have specific cancellation policies, which will be shown prior to completing the booking.
Refunds will not be issued for cancellations made after the allowed timeframes, except in cases of force majeure.
- USER OBLIGATIONS
Users agree to:
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- Use the properties exclusively for vacation or temporary residential purposes.
- Comply with the house rules of each property (noise, cleanliness, number of guests, pets, prohibitions, etc.).
- Refrain from hosting events, parties, or other activities without prior written authorization.
- Assume responsibility for any damages, theft, or misuse of the property.
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- PROPERTY MANAGEMENT
SAC REAL ESTATE INC. offers property owners:
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- Booking management across multiple platforms (Airbnb, Booking.com, Expedia, etc.)
- Maintenance and cleaning of units
- Guest communication and check-in/check-out coordination
- Financial reporting and basic legal assistance
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The specific terms of these services are established in individual agreements with each property owner.
- REAL ESTATE SALES AND PURCHASES
As a licensed real estate company, SAC REAL ESTATE INC. is authorized to act as a broker in the sale and purchase of properties in Puerto Rico.
Users interested in selling or buying property may contact us directly through the Site.
All transactions are governed by current Puerto Rican real estate law and require individual brokerage contracts as applicable.
- INTELLECTUAL PROPERTY
All content on the Site (texts, images, trademarks, logos, software, web design, etc.) is the property of SAC REAL ESTATE INC. or its licensors and is protected by intellectual property laws. Reproduction, use, or distribution without express written authorization is prohibited.
- THIRD-PARTY LINKS
The Site may include links to third-party platforms (e.g., Airbnb, Booking.com, Expedia). SAC REAL ESTATE INC. has no control over those websites and assumes no responsibility for their content or operation. Users access those platforms at their own risk and are subject to their respective terms of use.
- LIMITATION OF LIABILITY
SAC REAL ESTATE INC. will not be liable for:
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- Damages or losses caused by force majeure, technical interruptions, weather events, or operational issues.
- Conflicts between Users and third parties.
- Property or personal damages incurred during the User’s stay, unless proven to be the result of direct and verifiable negligence on the part of the company.
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- SUSPENSION OR TERMINATION OF ACCESS
SAC REAL ESTATE INC. reserves the right to suspend or terminate, without prior notice, access to the Site or any of its services for Users who:
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- Violate these Terms and Conditions.
- Provide false information.
- Engage in fraudulent or abusive conduct.
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- PRIVACY AND DATA PROTECTION
The processing of personal data is governed by our Privacy Policy, available on the Site.
By using the Site, the User authorizes the collection, storage, and use of their personal data in accordance with that policy.
- CHANGES TO TERMS
SAC REAL ESTATE INC. may update these Terms and Conditions at any time. Changes will be published on this page with an effective date. Continued use of the Site implies acceptance of the revised terms.
- GOVERNING LAW AND JURISDICTION
This agreement is governed by the laws of the Commonwealth of Puerto Rico.
Any dispute shall be resolved by the competent state or federal courts located in San Juan, Puerto Rico.
- CONTACT
For questions or concerns related to these Terms and Conditions, you may contact us at:
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- Email: sa@myescapepr.com
- Phone: +1 787-702-8000
- Mailing Address: 142 Puerto Rico Street, Isabela PR 00000
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